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Alexl18's profile

Contributor

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1 Message

Thursday, February 2nd, 2017 11:14 PM

Wireless home phone text messages

Is anyone familiary with the text message feature on the Wireless home phone? 

If so how do I access these messages. 

Accepted Solution

Official Solution

Employee

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3.5K Messages

7 years ago

As far as I know there is no SMS feature on the WHP or WHPI. It's voice only (voice/data on WHPI).

Associated Member

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1 Message

6 years ago

that is incorrect - there has always been an option to getting text message on a WHP and WHPI. Here is a tutorial - https://www.att.com/device-support/index/ZTE/HomeBaseZ700A/

(edited)

New Member

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3 Messages

2 years ago

From a computer or smartphone, connect to the WHP or WHPI WiFi network, use a browser to connect to the IP address (tip: the Duck Duck Go phone app will not work), login and select Messages.  You can read or delete your SMS messages.

I would like to know how to send or reply.  Your advice will be appreciated.

Community Support

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231.3K Messages

2 years ago

Hello dbpage, we're here to help!

 

What device are you using to send or reply to text messages? That way we can look at the manual.

 

Let us know!

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

 

 

New Member

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3 Messages

2 years ago

Dear Carlton,

Are you serious?  I have the manual here.  I have read it.  I understand it. I have accessed the feature.  I can read and delete SMS messages.  I cannot reply, even if to reply "STOP."

To answer you question, there's no real model number other than it says AT&T Wireless Internet SKU 6807B.  AT&T sent it to me to replace my 3G unit.

Thanks for looking into it.

Community Support

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231.3K Messages

2 years ago

Thanks for the response, @dbpage.

 

Your AT&T wireless internet device does not include the option to respond to messages. This feature is not supported by the device, there's only a reply and delete option. 

 

Please let us know if you have any additional questions. 

 

Sydne, AT&T Community Specialist

New Member

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3 Messages

2 years ago

"...there's only a reply and delete option"  I think you meant the device only supports read and delete.  Thank you for confirming.

If there were a way for another device on the network to respond on behalf of the AT&T Wireless Internet Device that would be great, if only to reply "STOP."

If I don't empty the inbox weekly, it will fill up and I won't receive messages from AT&T.

There is an FCC rule that allows users to reply "STOP" to stop SMS messages.  The AT&T Wireless Internet Device doesn't support this rule.  I think this is an issue by itself.

(edited)

New Member

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1 Message

1 year ago

@Dbpage or Carlton… I did not keep the manual and do not know how to login. I have the same SKU 6807B cellular home phone. I only need to read a message. Any assistance on how to read a text sent to the unit would be great. 

Thanks

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