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DragenVR's profile

New Member

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2 Messages

Thursday, September 8th, 2022 3:37 PM

Wi-Fi Calling is broken

There appears to be a problem on AT&T's side and Wi-Fi calling is broken.  Started yesterday (9/7) Many users are reporting it, and no it's not your end-user's problem.  I followed all of your support scripts troubleshooting steps, software up to date, reset all network settings, rebooted the phone, turned off and attempted to re-enable Wi-Fi calling, and used the troubleshooter.

I work in I.T. and your service is simply not responding.  Can you kindly look in to this and provide an update when you will have this resolved?  

Thank you.

New Member

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2 Messages

7 months ago

Update: AT&T has seemingly fixed Wi-Fi calling and it appears to be working. 9/8 10:30AM MST.  At least for now.  Will keep an eye on it.

New Member

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1 Message

2 months ago

It's happening again this morning. moto Edge 2022... wifi calling not even an option on the phone, but it should be per device support.

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