Why is my phone using cellular data, when connected to wifi?
Hello All, On Saturday, my brother-in-law (who lives in Huston) posted an understandably angry post on Facebook regards his ATNT service. Apparently he has found that his mobile devices continue to use ATNT cellular data even after he has entered a WIFI covered area. Apparently, this is happening with all 4 mobile devices on his account, so his data usage and resulting charges each month are shooting through the roof. He included a link to an article written by a user with a lot of comments on this issue. More than a couple of people 'said that they had communicated with ATNT representatives and that the company was aware of the problem. Supposedly, the only sure fire sollution is to toggle cellular dana on and off from within the phone's settings. http://jirout.me/att-data-overage-fees/
So far as I know, I am not experiencing this problem, yet. I use ATNT, have an IPhone 6S, and move off and on wireless networks constantly. Can anyone shed some light on this issue? Thanks for any help.