Why is ATT disabling visual voicemail on Pixel phones?
So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)
However, in the dialer app, we noticed something strange: our friends phones had a dedicated tab for visual voicemail; my girlfriends phone did not.
The only option we have is to download att's proprietary visual voicemail application...even though google builds visual voicemail in natively into android, much like apple does with the iphone.
If i bought an unlocked iphone, apple's visual voicemail solution would still be accessible to us. In fact, I know it is, because I've purchased and used unlocked iphones in the past on my account without any sort of barrier to using that portion of the phone....the option to enable visual voicemail on her pixel is totally missing from her phones options, which means that its being disabled based upon the sim that's currently inserted into the phone.
I have a well over 200 dollar phone bill with att.....and I'm kinda starting to get the gist of whats going on here, but I'd like to see if there is solution to the problem...I mean for that price, or any price, does it not make sense that if we spend money on a device that we get to use its built in capabilities?
Why is att going out of their way to disable this? Where do i sign to get that ban lifted? And is there any reasoning behind that decision, outside of wanting unnecessary amounts of control on android devices on att's network? (because they certainly don't take the same approach to iphones)