Why has ATT limited the time a voice mail can be stored to 30 days? Voice mails older are LOST?
I just ordered a new iphone 6. Then my visual voice mails stops working on my current iphone.
I call the local store...they tell me its suspended until I activate it on the new phone.
I had voice mails that were VERY important to me on there.....from my gf that was killed in a car accident...and they are gone....and the online info suggests anything over 30 days old will be lost....REALLY? Thanks ATT for not informing me or the **** that work in your store of this "minor" detail...I was never told this or I would not have "upgraded!" (not sure you can call it upgrading when you loose on the deal)
I also was not notified of the change that voice mails will only be saved for 30 days.....deceptive business practice to change this and not inform your customers!
Then I get a text from ATT that tells me my current $15/month discount does not apply to the new 2-yr service plan.....deceptive again....they failed to mention that in the store...
If this is the way you do business and train those working in the store (represnting ATT) i will look elsewhere.
Long-time ATT customer dismayed at your deceptive business practices!!
[Edited to comply with Guidelines]