Teacher
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36 Messages
Why Are My Log-ins Different Between Wireless and Att.net?
I get so confused logging in to my accounts. My cellphone got disconnected from my account a few years back when I tried to connect my old phone back to the account because my cellphone went bad. AT&T automatically assigned a new login that is not my cell #. Supposedly this login was supposed to be on all of my logins; it is not. I use my E-mail address to login to AT&T.net and a different one with my wireless.
Also, I just changed my password on AT&T and I got a message from AT&T that it would be changed on all areas of AT&T. I just tried to login to the Community and it is not changed. What areas of AT&T are different from the main login?
Thanks, Janet
ATTHelp
Community Support
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221.3K Messages
6 years ago
Good Afternoon @jjcoker1,
I understand what you are saying about being confused with logins and passwords. I do not know how long after you changed your password you sent us this message. It takes approximately one hour for all of the systems to be changed. AT&T .net would stand alone because this website has to do with email, the Forums, Facebook, and Twitter. myATT. Com is for you mobile, u-verse, DIRECTV, and landline.
I hope this helps. If you have any other questions, please reach out to us on Community Forums. Have a good day and a great weekend!
Donna V, AT&T Community Specialist
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