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Wed, Apr 8, 2020 9:35 PM

Where do the SMS messages from AT&T disappear to?

I have a prepaid flip-phone (LG) that I use for work related phone calls. Each day I use it for the first time, I get an SMS message from AT&T telling me my new account balance and that I now have unlimited calls/text for 24 hours. The only option I have after receiving the text is to select OK, but when I do, the message goes away and I can't find it anymore. Is there somewhere on the phone I can look-up these messages? The same thing happens with other informational messages I get directly from AT&T and sometimes it would be nice to go back and review them.


Brand User

New Member


121.1K Messages

2 months ago

Hello, @W2052851164,


Thank you for reaching out. Unless this was an app alert, it should show in Messaging. Try this:


  1. Select Menu>Messaging.
  2. Select Menu>Messaging..

Any messages saved should be found here. If it was an alert, however, it probably won't be saved.


Have a great day!


James, AT&T Community Specialist

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