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noahkt's profile

Contributor

 • 

2 Messages

Wed, May 13, 2015 4:19 PM

Want to disable "your gophone balance is" text messages

I have a $10/month GoPhone plan.  Every time I complete a call, or send/receive a text, I get a text message from AT&T which says,

 

"Your GoPhone balance is $XX.XX."  These messages are unnecessary, distracting, and (above all) annoying.

 

Can I turn them off?

Community Support

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15.2K Messages

7 y ago

Hi @noahkt

 

I’d be happy to help with these balance notification texts! I would recommend giving our GoPhone experts a call at 800 901 9878 and we can help with the available options for your request!

 

Thanks,

Charise

 

Contributor

 • 

2 Messages

7 y ago

Ok. I called and a very pleasant woman named Hazel from technical support helped me accomplish this. +1 for Ma Bell!
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