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GoogleUser1's profile

Tutor

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2 Messages

Fri, Apr 14, 2017 2:18 PM

VoLTE and HDVoice not supported for Google Pixel XL

My Questions is why is at&t the only provider that does not support VoLTE or HDVoice for non at&t branded Phones. I bought the Google Pixel XL from the google play store and a LG Sport Watch from at&t. I can not use at&t's NumberSync Service because they will not support my Pixel with VoLTE and HDVoice. I checked and if I bought the Google Pixel XL from the at&t store it would be supported. What is so different besides who I give my money to for the phone? I also checked with Verizon and they support those services even if you do not buy the phone through them. I checked with sprint and Tmobile as well and they are on the same page as Verizon. When will at&t catch up to their competitors because I know they are losing customers over this and I am soon to be one.

Gary L

ACE - Expert

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16.1K Messages

5 years ago


@Gordonkling34 wrote:
Is Volte and HD voice still not working?? Look at this website at& my crater just for the pixel it makes it sound like all features are available now https://www.att.com/plans/google-pixel.html

Says nothing about Volte or WiFi Calling....

 

 

GLIMMERMAN76

ACE - Expert

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23.5K Messages

5 years ago

Still doesn't work. That page has been live for months.

Tutor

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2 Messages

5 years ago

I just talked with At&T customer support and they seems to think that VoLTE and HD Voice are now supported for the Google Pixel. 

Here is the end of our conversation. I will try to get to an At&t store in the next few days and confirm this.

 

 

Chat.png

Gary L

ACE - Expert

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16.1K Messages

5 years ago

@GoogleUser1 Unless it's posted on the site or you see it working, I wouldn't believe it.  

 

Someone at AT&T used to keep a thread in forums updated, but I think they stopped at the end of last year.

 

 



GLIMMERMAN76

ACE - Expert

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23.5K Messages

5 years ago

It's not supported. Chat is never ever right about anything. I put the sim from my s8+ into my pixel XL no hdvoice or volte.
Gary L

ACE - Expert

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16.1K Messages

5 years ago

@GLIMMERMAN76 I agree, but have a followup.

 

To get WiFi calling the IMEI needs to match, doesn't it? It's not the same for hdvoice or volte? (I can see why it might not be the same.)

 

 

 

 

 

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