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2 Messages

Fri, Nov 27, 2020 1:04 AM

Voicemails arrives few days late

Hello

My wife's voicemail usually arrives a few days/weeks late.

I have found this thread from 2019: https://forums.att.com/conversations/apple/delayed-voicemails/5df01b12bad5f2f606ec6b38

Is there any fix to this issue?

(my voicemails arrive just fine)

Responses

Brand User
ATTHelp

Community Support

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144.7K Messages

2 months ago

Thank you for letting us know, @Grigoriy.

We're sorry to hear that your experiencing Delayed voicemails. We understand how important your messages are and want to let you know a software issue is blame and we're working to resolve this matter as quickly as possible.

Some customers have reported a possible work-around by simply resetting their voicemail passwords. It not guaranteed but is definitely worth trying.

We appreciate your patience and understanding. Take care. 

Keny, AT&T Community Specialist  

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New Member

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2 Messages

2 months ago

Thanks for the reply, but resetting the voicemail password did not fix the issue on my wife's number/account.

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