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CarB809's profile



9 Messages

Tuesday, May 21st, 2024 12:45 PM

voicemail notifications

I don't receive notifications when I have a voicemail.  This has been an ongoing issue.  On occasion, I will get a notification; but most of the time I do not get a notification.

Community Support


232.9K Messages

1 month ago

Hello @CarB809,

Thank you for reaching out to us. We understand your concern about Voicemail notifications, let's get the help you need.

Please follow the below steps, and you should be able to get it activated
1)Press and hold 1 from your AT&T wireless phone. If you have AT&T Wireless Home Phone, dial 1 from your connected home phone.
2)Enter your voicemail password, if prompted.
3)If you have new messages, press the * key to skip to the Main Menu.
4)In the Main Menu, press 4 for Personal Options.
5)Press 1 to turn Voicemail Notifications On or Off.

For more information please check https://www.att.com/support/article/wireless/KM1009205/#:~:text=Basic%20voicemail%20notification%20alerts%201%20Press%20and%20hold,1%20to%20turn%20Voicemail%20Notifications%20On%20or%20Off.

We hope this information was of help, please feel free to reach us if you have any other concerns.

Thanks for visiting AT&T Community Forums,
Kevin, Community Forums Specialist.

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