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MzBoyd02's profile

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1 Message

Thursday, January 5th, 2023 9:14 AM

Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup my voice-mail so I tried to reset the password got a text but still no voice-mail.

Accepted Solution

Official Solution

Fl_retire

ACE - Professor

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2.8K Messages

3 months ago

if you don’t setup your voicemail within 60 days, it is removed and you must call to have it added and then you have to set up. 

Link below on setting up voicemail after being added. 

https://www.att.com/support/article/wireless/KM1008685/

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