The phone that makes your everyday epic. Buy the Samsung Galaxy S21 FE 5G now!
Check Your Usage History
N

New Member

 • 

2 Messages

Thu, Jan 2, 2020 3:10 PM

Visual Voicemail Access on a different Android equipment

How do I have access to old Visual Vocemail.

I have just changed phones (from Samsung S5 to Note 8) and would like to access to the old visual vocemails.

Thanks.

ACE - Sage

 • 

91.9K Messages

2 y ago

Unfortunately because of the way visual voicemail works that's not possible. When you use regular voicemail you call into AT&T voicemail box and listen to your voicemail, but the voicemail is never actually on your phone. With visual voicemail the recording is actually downloaded onto your phone where it is saved. If you did not copy it from your old phone to your new phone it is gone

New Member

 • 

2 Messages

Ok, thanks for this.

I just checked a minute ago, and it turns out that I can still listen to these mails on the OLD phone. How can I copy on to the new phone then? Thanks.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.