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Contributor

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2 Messages

Mon, Jun 5, 2017 1:16 AM

Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Does this mean you get 22GB of high-speed data per line AND 10GB of high-speed hotspot for a grand total of 32GB of high-speed internet data PER LINE??  Or does the 10GB of high-speed hotspot count towards your overall total of 22GB of high-speed data??

Responses

lizdance40

ACE - Sage

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78K Messages

3 years ago

Each line has 22 gigs of full speed data.   So 5 lines x 22 gigs, total = 110 gigs.  

Included in the 22 gigs you can use up to 10 of it to tether.

https://www.att.com/plans/unlimited-data-plans.html

(BTW, didn’t this thread cover this already?)

 

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wjereb

Guru

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483 Messages

3 years ago

It did but I don’t get why the reps are not trained on this. (Well I do because it’s the same ar Verizon, Comcast, etc.) I guess my question should have been if anyone had personal experience where they went over 22GB and had a problem with slower speeds. 

 

If if I get 22GB per line then shouldn’t I get 132gb (6 x 22) as my mobile hot spot should get 22GB as well?

GLIMMERMAN76

ACE - Expert

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20.3K Messages

3 years ago


@wjereb wrote:

It did but I don’t get why the reps are not trained on this. (Well I do because it’s the same ar Verizon, Comcast, etc.) I guess my question should have been if anyone had personal experience where they went over 22GB and had a problem with slower speeds. 


@wjereb

 

My account used 275gb of data between 6 lines...  My 16 year old daughter used the most at 67gb and only slowed down once and that tower is always congested because of its location.  She was using it on the way to football games so she was handing off to lots of towers.

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Gary L

ACE - Expert

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15.8K Messages

3 years ago


@wjereb wrote:

If if I get 22GB per line then shouldn’t I get 132gb (6 x 22) as my mobile hot spot should get 22GB as well?


You get unlimited per line.

 

Per line it's 22GB and you might slow down. It seems like it's a small portion that this significantly affects.

 

Some people use over 1,000GB and don't notice much in terms of slowdowns.

 

It all depends on the congestion on the towers that you're using. Up north on vacation I got faster speeds when over 22GB than I do in the city under 22GB. And I'm not even sure how much I get deprioitized in the city, it's insignificant.

 

 

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Contributor

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2 Messages

3 years ago

I have 3 phones and a netgear Unite Pro portable hotspot that I use for home internet service.  I'm in a rural area and its the only real option.  From reading through this, I'm getting the impression that the netgear has access to the full 22 gb without being subject to the 10 GB hotspot speed drop.  Can someone verify this?  I've gotten conflicting info from ATT. 


Thanks

lizdance40

ACE - Sage

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78K Messages

3 years ago


@Dspeelj wrote:

I have 3 phones and a netgear Unite Pro portable hotspot that I use for home internet service.  I'm in a rural area and its the only real option.  From reading through this, I'm getting the impression that the netgear has access to the full 22 gb without being subject to the 10 GB hotspot speed drop.  Can someone verify this?  I've gotten conflicting info from ATT. 


Thanks


That is correct.  A dedicated mobile hotspot has full speed data and is reprioritized at 22 gigs, just like phones. 

Several of the benefits to the unlimited plans, including ability to add a hotspot, are going away in early December.   

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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Contributor

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2 Messages

3 years ago

Thanks so much for the info.  If I add the plan now, that benefit won't go away, I just wouldn't be able to do it after December, right?

wjereb

Guru

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483 Messages

3 years ago

What other benefits are going away in December? And will they be grandfathered?

lizdance40

ACE - Sage

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78K Messages

3 years ago

@wjereb  

Rumor is the free HBO offer and $25 discount for TV service.   They would be grandfathered.  

History says, once grandfathered, you have to watch those perks like a hawk as they can accidently be removed.   For example, don’t add a line for a New hotspot.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
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Gary L

ACE - Expert

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15.8K Messages

3 years ago


@lizdance40 wrote:

@wjereb

Rumor is the free HBO offer and $25 discount for TV service.   They would be grandfathered.  

History says, once grandfathered, you have to watch those perks like a hawk as they can accidently be removed.   For example, don’t add a line for a New hotspot.

I read the $25 is dropping to $15 on the 12th of NOV. 

 

I've heard a few mixed things on the HBO.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
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Teacher

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28 Messages

2 years ago

20180815_045243.jpg

 

I had to post this oh and my speeds are fine and am downloading over 150 gigs off my hotspot now hehe 

lizdance40

ACE - Sage

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78K Messages

2 years ago

@Pitbulldog911

Dont be surprised when the hotspot spot hits the 15 gig wall and stops.  Reports are coming in ATT is starting to enforce the 10 gig limit

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
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Teacher

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28 Messages

2 years ago

Did u happen to notice that it's not on a hotspot plan it's using a cell
sim
lizdance40

ACE - Sage

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78K Messages

2 years ago


@Pitbulldog911 wrote:
Did u happen to notice that it's not on a hotspot plan it's using a cell
sim

You're on the unlimited and more premium, which includes hot spot use.  Did you know what you were buying and what it included?  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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28 Messages

2 years ago

It don't work like that n it doesn't use any Hotspot data it uses is it as
if it's if else using it like a cell phone would use its own data plan its
using it like that

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