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bovverwonder's profile

Contributor

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1 Message

Sun, May 14, 2017 12:49 AM

Unlimited Plus Data Speed

I grandfathered the old unlimited data plan and I currently cannot add additional lines to my plan so I would have to switch to a new plan. My concern is the data speeds of the Unlimited Plus and Choice. The Choice plan indicates the max speed of 3Mbps but under Unlimited Plus it only says "Our fastest speeds" which is suspicious. So I went ahead and chatted with ATT customer serviced and I was told that the Unlimited Plus download/upload speeds are 5-12Mbps and 3-10Mbps relatively. I did a Speedtest app on my grandfathered data plan and I'm getting 60Mbps download and 18Mbps upload speeds! What a HUUUUUGE difference! My brother currently has the Unlimited Choice plan and his speeds are about 3Mbps download/upload.....Pretty weak if you ask me! So I guess my question is, does anyone have the Unlimited Plus data and use the Speedtest app to measure the actual data speed? I'm curious if it's somewhere around 5-12Mbps as I was told. Thanks in advance!

Teacher

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13 Messages

4 y ago

@lizdance40 thank you for this, but I have already done exactly as explained as I found the link on my own. And exactly as I stated, the mobile verify accepted my number. Once I went to obtain Direct TV account, that was successful. Once using the app, and trying the service, everything said subscription package required, as have others I read about dealing with it days, time I refuse to spend any longer with this horrible company. And reseller or not, Patriot still generates their own revenue stream and if nothing else I know the company I give my money to isn’t doing things like this and certainly not giving millions to a crooked political front which has evil all over their hands. And that is not even the point here, as it’s time after time how they treat us.

David606

Employee

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3.5K Messages

4 y ago

Data speeds are not guaranteed. It is what it is. Unlimited Data became available for all users so in congested areas there is going to be a huge uptick in users on the towers users resources.

 

Speeds are what they are. Mobile data speeds are always going to fluctuate and are going to be slower during peak hours, prime time, in densely populated areas, etc.

Teacher

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13 Messages

4 y ago

Oh I know it is what it is, but it’s the incompetence of your employees which leave out details or flat out lie when asked different questions about a suggested plan change when calling in about issues. And to be clear I was an employee in 1998 when this account was established, being actually, one of my main issues in them knowing I have a general idea what can and can’t be done and I’m tired of it.

Contributor

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1 Message

4 y ago

I have been using the unlimited plus plan for about 3 months now. Before 22GB, I got about 60 Mbps Download and 20 Mbps Upload. After 22GB, It consistently above 30 Mbps for Download and 3 - 5 Mbps for Upload.

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