
Contributor
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1 Message
Unlimited Plus Data Speed
I grandfathered the old unlimited data plan and I currently cannot add additional lines to my plan so I would have to switch to a new plan. My concern is the data speeds of the Unlimited Plus and Choice. The Choice plan indicates the max speed of 3Mbps but under Unlimited Plus it only says "Our fastest speeds" which is suspicious. So I went ahead and chatted with ATT customer serviced and I was told that the Unlimited Plus download/upload speeds are 5-12Mbps and 3-10Mbps relatively. I did a Speedtest app on my grandfathered data plan and I'm getting 60Mbps download and 18Mbps upload speeds! What a HUUUUUGE difference! My brother currently has the Unlimited Choice plan and his speeds are about 3Mbps download/upload.....Pretty weak if you ask me! So I guess my question is, does anyone have the Unlimited Plus data and use the Speedtest app to measure the actual data speed? I'm curious if it's somewhere around 5-12Mbps as I was told. Thanks in advance!
sandblaster
ACE - Expert
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64.7K Messages
7 years ago
I do not have unlimited but I'm quite sure what the chat line told you about unlimited plus is not true. You will get the same download speeds on unlimited plus as you get the on the grandfathered plan. I'm sure someone on unlimited plus will verify.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@bovverwonder Unlimited Plus would be full speed, just like your grandfathered plan. Forget the 5-12Mbps, that would be the lowest common denominator of high speed. If you switch plans you should get the same speed.
On your current plan if you go drive around you'll get different speeds all over the place (try even turning your phone at weird angles).
Unlimited choice is intentionally throttled to 3Mbps.
If people actually want unlimited data, I'll never understand why they'd want intentionally super slow unlimited data with degraded video quality. It kind of defeats the purpose of a high quality phone on a high quality network...
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
@Gary L Not sure why you are responding to me, I'm not the one questioning data speeds on the unlimited plan.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Because I hit @ and hit the wrong name.... Sorry!!!!
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3f3f3f
Contributor
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6 Messages
6 years ago
Yes, just the day before yesterday change to unlimited data plus. Download of my table top is around 8 or 9. Late at night it can go much faster but I am not doing much at 3 am. The upload is what I am complaining about, table top, laptop, iphone, ipad pro all get uploads of about 1.3 to 1.7. These tests were performed on not only the ATT speedtest but also on a couple of other testing apps I have for other reasons. So far I am beginning to seethe since I was promised never below 2 and I have yet to see an average of 2 let alone 3. Will pickup where I left off tomorrow. I will let you know.
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formerlyknownas
ACE - Sage
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113.5K Messages
6 years ago
@3f3f3f
You should have done speed tests before as this is ALWAYS the case with upload speeds being far slower on any carrier, including home internet speeds.
These are mine. The left is CELLULAR. The right is my home internet (COX).
So simmer down, nothing is amiss.
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3f3f3f
Contributor
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6 Messages
6 years ago
For the sake of clarity. Downloading data and uploading data are two distinct features. I did a variety of speed tests from my table top, from my iPad Pro, and from my iPhone. With each device I ran the test several times. Of course upload and download speeds differ. What concerned me was that when I changed to the unlimited plus plan neither download nor upload speeds matched the stated data rates. Turns out that ATT never actually switched me to the plan despite my att account saying they had.
One last question, if you please. How is it that a current plan, with current data speeds predicted new data plans with advertised data rates? That part of your comment made no sense to me. Perhaps you can explain it to an old DP programmer and manager of MIS operations for 30 years. In business one can get an advance copy for testing. I have never seen that done with individuals.
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formerlyknownas
ACE - Sage
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113.5K Messages
6 years ago
Where, anywhere on the Unlimited Plus plan are there stated or advertised data rate speeds for anything other than the throttled speed on tethered data after you hit 10 gigs?
(It doesn't).
Data speed is determined by tower output and does not change unless you are on the Choice plan which is throttled at 3 Mbps . If you are referring to the 5-12 in the original post, that was false information.
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Missyme4
Tutor
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8 Messages
6 years ago
I also was grandfathered with the very old unlimited data plan that I refused to give up.....I had two lines. My problem was my youngest son was not under the grandfathered. They finally got me to accept the new "unlimited" plan with the hook of the free hot spots.....we thought this was incredible until now 10 days later and my older son who is a gamer used up his 22g of
"optimal speed" and now he is at a snails paced can do nothing.......is this how its supposed to go?
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Missyme4
Tutor
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8 Messages
6 years ago
yes it would be the same as grandfathered speed UNLESS like me you finally gave up the grandfathered plan for the shiney
new unlimited plus and find out too late that if you have a gamer in your home.....his great new plan slowed to a snails pace after about 10 days! now what? for the other 20 days?
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