For the latest on our response to Coronavirus (COVID-19), click here.
Unlimited Data Problems
For whatever reason, and this reason is unknown, you guys seem to think it’s cool to throttle data. Now, this would make sense seeing how if one didn’t have an unlimited data plan, and if one didn’t use wifi that at some point through the month one would experience the world’s slowest possible data... Here’s the fun part. Last time I checked my entire family was on an unlimited high speed data plan. Now why in the ever loving world would you throttle unlimited high speed data? Your unlimited plan calls for unlimited HIGH-SPEED data. And halfway through the month based on whatever you base data usage on. ALL OF OUR UNLIMITED HIGH SPEED DATA IS THROTTLED AND SLOWED DOWN TO THE POINT TO WHERE ITS FREAKING UNUSABLE. And on top of that. You turn around and throttle the mobile hotspot data. So not only are you lying to everyone about your unlimited plan (false advertising), you’re robbing people out of their money. Here’s what I suggest. Quit being cheap and give the people what they pay for. For instance, unlimited high speed data plan = unlimited high speed data service. You see my point? You smell what I’m stepping in? Because if it smells bad then I’m stepping in a pile of your unlimited plan. I prefer to handle this over email or phone so I expect I response. Or you guys can get over yourselves and fix your data-throttling fetish.