Any mobile share plan allows the use of hotspot. If you still have a legacy minute plan, I believe the 5GB data plan is the only one that allows hotspot.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Not even the old unlimited plan allows for tethering. It's just something that was never available. No carrier offers unlimited data with tethering. Spint and T-Mobile allow tethering with a limit on their unlimited plans. It's a few gigabytes, just not unlimited with tethering.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
This is still tethering, though! Rather than complain that T-Mobile or Sprint offer limited tethering, admit that this is a downside to being on an AT&T "Unlimited" Data Plan and that these two carriers have you beat on something. I'd rather have "a few" (read: 14GB or 22GB for T-Mobile) of tethering on an "unlimited" data plan than no tethering at all. I've been a faithful AT&T customer for over 10 years, but you guys never listen to what your customers want, and I'm getting fed up with it.
This is why choice exists in the wireless industry. It isn't a utility where local monopolies exist. I give the same advice to everyone. Vote with your wallet and go with what fits your needs. If another carrier offers limited hotspot on their unlimited plan and that's what you need, go that route.
If unlimited plans from almost a decade ago never offered it that's a sign it is something that may never change.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
The AT&T $100 20GB plan is "reasonable", not T-Mobile pricing but reasonable, and has tetheringandrollover. (and Canada and Mexico).
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Just because my answer does not solve your issue (or agree with you), it may still be correct information...
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@Gary L, the $100 plan is for 15GB. Not everyone gets the deal you got. The 20GB plan is normally $140.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
@sandblaster (Since you brought it up) It seems like it's pretty freely given, maybe not as freely as the Canada Roaming bonus, but not much more effort that quoting a competitor's plan seems to get the bonus data. Maybe that's just the posts I've seen and read here and other forums, but that seems to consistantly be what I've seen/read. If anyone has asked and not gotten it, please chime in.
Regardless, 15GB is a lot of shared data for $100 too (better than $50 for 5GB for non-rollover tethered data).
Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
@Gary L, Interesting. Maybe I've just missed them but you are the first I've ever seen on this forum to get this deal (the 20GB for the price of 15GB). In fact, I'd never even heard of the possibility until you mentioned it.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
I thought I've seen it here more than a few times, maybe it was at HowardForums or SlickDeals, but I spend way way more time here than there...
@sandblaster Just ask retention and see what they say, it couldn't hurt to mention that T-Mobile has three 10GB lines for $120 (compare to AT&T that's 30GB for $75 when you subtract that 3 lines would cast $45).
Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Ok I bought my at&t Samsung-SM-G53A T Wal-Mart and I went with the bring your own phone plan and I have straight talk minutes. Been this for years and I've always had my mobile hotspot and tethering to work. On this phone I have now...I have mobile hotspot as well as tethering as a feature on this phone but when I go to turn it on and configure my settings...it tells me to go to att.com/mywireless or call 611 to set it up...first I have ever had this problem. I have always used an AT&T phone with a B.Y.O.P plan with straight talk...can't get any good tips or helpful support on this website so if you would please be so kind as to tellinge how to set it up I would be very appreciative...thank you
Im surprised you ever had a working hotspot on an ATT phone on another network.
You need to check your plan with straight talk, it may not allow tethering. Or your current phone is an ATT specific hotspot and cannot work on another network.
FYI, you can purchase a Nexus 5x from Best Buy, which will work with any SIM card and is not network locked.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
If you are paying for unlimited service and you have personal electronics why do they not let you tether or use ur phone as a hot spot? My phone company will allow up to so many gb for you to use doing that then they will make you pay $20 a gig after the 5 gigs you use..I'm wanting to switch over to att on my wireless needs and this might be a downfall of it here because I take my tablet everywhere I go with Internet tethered from my phone to tablet..
@Lonelygirl, because the unlimited plan is for one device, not as many devices as you can tether. If another company has a different policy, why should ATT follow suit? If all carriers were alike, we would only need one.
"Customers helping customers; not always successfully"
Responses
Accepted Solution
Official Solution
David606
Employee
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3.5K Messages
4 years ago
Unlimited does not allow for tethering or mobile hotspot. Only the device itself may use the data, not another device.
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Keith9124
Contributor
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1 Message
4 years ago
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sandblaster
ACE - Expert
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38K Messages
4 years ago
Any mobile share plan allows the use of hotspot. If you still have a legacy minute plan, I believe the 5GB data plan is the only one that allows hotspot.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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David606
Employee
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3.5K Messages
4 years ago
Not even the old unlimited plan allows for tethering. It's just something that was never available. No carrier offers unlimited data with tethering. Spint and T-Mobile allow tethering with a limit on their unlimited plans. It's a few gigabytes, just not unlimited with tethering.
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aschettler
Tutor
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5 Messages
4 years ago
This is still tethering, though! Rather than complain that T-Mobile or Sprint offer limited tethering, admit that this is a downside to being on an AT&T "Unlimited" Data Plan and that these two carriers have you beat on something. I'd rather have "a few" (read: 14GB or 22GB for T-Mobile) of tethering on an "unlimited" data plan than no tethering at all. I've been a faithful AT&T customer for over 10 years, but you guys never listen to what your customers want, and I'm getting fed up with it.
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David606
Employee
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3.5K Messages
4 years ago
This is why choice exists in the wireless industry. It isn't a utility where local monopolies exist. I give the same advice to everyone. Vote with your wallet and go with what fits your needs. If another carrier offers limited hotspot on their unlimited plan and that's what you need, go that route.
If unlimited plans from almost a decade ago never offered it that's a sign it is something that may never change.
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Gary L
ACE - Expert
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15.8K Messages
4 years ago
The AT&T $100 20GB plan is "reasonable", not T-Mobile pricing but reasonable, and has tethering and rollover. (and Canada and Mexico).
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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sandblaster
ACE - Expert
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38K Messages
4 years ago
@Gary L, the $100 plan is for 15GB. Not everyone gets the deal you got. The 20GB plan is normally $140.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Gary L
ACE - Expert
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15.8K Messages
4 years ago
@sandblaster (Since you brought it up) It seems like it's pretty freely given, maybe not as freely as the Canada Roaming bonus, but not much more effort that quoting a competitor's plan seems to get the bonus data. Maybe that's just the posts I've seen and read here and other forums, but that seems to consistantly be what I've seen/read. If anyone has asked and not gotten it, please chime in.
Regardless, 15GB is a lot of shared data for $100 too (better than $50 for 5GB for non-rollover tethered data).
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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sandblaster
ACE - Expert
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38K Messages
4 years ago
@Gary L, Interesting. Maybe I've just missed them but you are the first I've ever seen on this forum to get this deal (the 20GB for the price of 15GB). In fact, I'd never even heard of the possibility until you mentioned it.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Gary L
ACE - Expert
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15.8K Messages
4 years ago
I thought I've seen it here more than a few times, maybe it was at HowardForums or SlickDeals, but I spend way way more time here than there...
@sandblaster Just ask retention and see what they say, it couldn't hurt to mention that T-Mobile has three 10GB lines for $120 (compare to AT&T that's 30GB for $75 when you subtract that 3 lines would cast $45).
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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0
cholaloka82
Contributor
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2 Messages
4 years ago
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lizdance40
ACE - Sage
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75.3K Messages
4 years ago
@cholaloka82
Im surprised you ever had a working hotspot on an ATT phone on another network.
You need to check your plan with straight talk, it may not allow tethering. Or your current phone is an ATT specific hotspot and cannot work on another network.
FYI, you can purchase a Nexus 5x from Best Buy, which will work with any SIM card and is not network locked.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Lonelygirl
Contributor
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1 Message
4 years ago
If you are paying for unlimited service and you have personal electronics why do they not let you tether or use ur phone as a hot spot? My phone company will allow up to so many gb for you to use doing that then they will make you pay $20 a gig after the 5 gigs you use..I'm wanting to switch over to att on my wireless needs and this might be a downfall of it here because I take my tablet everywhere I go with Internet tethered from my phone to tablet..
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Busternutt
Professor
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3.2K Messages
4 years ago
@Lonelygirl, because the unlimited plan is for one device, not as many devices as you can tether. If another company has a different policy, why should ATT follow suit? If all carriers were alike, we would only need one.
"Customers helping customers; not always successfully"
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