djw22812's profile

New Member

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1 Message

Mon, Apr 18, 2022 10:46 PM

undelivered text messages

Does anyone else have a problem with text messages not being delivered because they have a metal roof?

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Official Solution

ATTHelp

Community Support

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192K Messages

2 m ago

Hello djw22812, we're here to help you with not receiving text messages due to a metal roof.

 

Your home can affect your signal. If you did not know that, now you do. Each home is different. The materials used to build it, where it is built, and the overall environment of your home. 

 

Metal is like kryptonite when it comes to signals. The reason, a wireless signal consists of radio waves. Metal conducts electricity and in turn, absorbs it. This means if your home has a metal roof, your LTE signal is affected. The best option to address this is Wi-Fi Calling. You can check out this article on how pieces of your home can affect your signal.

 

Hope this answers your question.

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist

 

New Member

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1 Message

2 m ago

An "undelivered" status is a result of the phone, phone number, or content in the SMS being incorrect or unsuitable

New Member

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1 Message

1 m ago

When you see that an SMS message is undelivered, it means the carrier couldn't deliver the text to that phone number.

New Member

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1 Message

1 m ago

Thank you so much Richard for this.

New Member

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1 Message

10 d ago

Yes, I'm also facing the same problem but solved now Thanks....

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