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djw22812's profile

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Monday, April 18th, 2022 10:46 PM

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undelivered text messages

Does anyone else have a problem with text messages not being delivered because they have a metal roof?

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231.2K Messages

2 years ago

Hello djw22812, we're here to help you with not receiving text messages due to a metal roof.

 

Your home can affect your signal. If you did not know that, now you do. Each home is different. The materials used to build it, where it is built, and the overall environment of your home. 

 

Metal is like kryptonite when it comes to signals. The reason, a wireless signal consists of radio waves. Metal conducts electricity and in turn, absorbs it. This means if your home has a metal roof, your LTE signal is affected. The best option to address this is Wi-Fi Calling. You can check out this article on how pieces of your home can affect your signal.

 

Hope this answers your question.

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist

 

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