For the mom who gives us everything - Mother's Day gifts that connects us.
Need your talk or text logs?
ruthyolson's profile

New Member


1 Message

Wednesday, September 7th, 2022 12:23 PM

Transfer Pin for AT&T phone to international carrier

I've tried to get a Transfer pin for my phone number in all the ways shown here:

If I use or myAT&T, I do not get the option to 'Transfer phone number' - it is not there. If I call *PORT, it says my plan is not eligible for this. What does this mean? How can I get my transfer pin?

(My phone is fully paid off and unlocked).

Accepted Solution

Official Solution

ACE - Sage


117.1K Messages

2 years ago

It's getting rejected as not eligible because you can't port a US 10 digit phone number to a foreign carrier

ACE - Expert


64.7K Messages

2 years ago

You can’t port your number to an international carrier. As for why your plan isn’t eligible for a transfer pin, what plan do you have? Are you prepaid? Prepaid does not use a transfer pin.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.