Uniquely for you. Preorder the new Google Pixel 6.

New Member


1 Message

Fri, Oct 30, 2020 3:58 AM

Trandferring from iPhone 8 to iPhone 11 and Having Issues Connecting to Cellular Data

I have transfered everything over to my new phone but I am unable to connect to the cellular data/AT&T network on my new device. I don't know where a QR code was provided (I don't believe it was provided) and I've tried resetting and switching out / switching back SIM card. Do I need to get in touch with AT&T in order to activate the new iPhone? 


Community Support


172.2K Messages

1 y ago

Hi @darielle.


We'd be happy to help with activating your new iPhone 11.


Please let us know if you hit any snags while activating your device. Choose your type and follow the prompts listed.


Check out our activation support information if you need device support as well.


We look forward to hearing how it goes.


Vincent, AT&T Community Specialist

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.