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6 Messages

Fri, Feb 14, 2020 10:14 PM


Not updating again



ACE - Sage


72K Messages

2 months ago

This is a customer populated forum, Not AT&T and not chat. Call 611 from your mobile phone and talk to AT&T.


🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



796 Messages

2 months ago


If prepaid, navigate to to login and see refill options to get plan going.

If postpaid, navigate to to chat or login on the MyAtt app. If you have access to call from another phone, customer care is 800. 331. 0500 for help through that method.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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