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6 Messages

Fri, Feb 14, 2020 10:14 PM


Not updating again



ACE - Sage


71.7K Messages

2 months ago

This is a customer populated forum, Not AT&T and not chat. Call 611 from your mobile phone and talk to AT&T.


🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



796 Messages

2 months ago


If prepaid, navigate to to login and see refill options to get plan going.

If postpaid, navigate to to chat or login on the MyAtt app. If you have access to call from another phone, customer care is 800. 331. 0500 for help through that method.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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