Skip to main content
AT&T Community Forums



1 Message

Sun, Jul 14, 2019 5:14 PM

Text not being received but calls are

My son-in-law is not receiving any of my texts but when I call he does receive those.    He has an iPhone, I have an android.


Accepted Solution

Official Solution

Brand User

Community Support


140.1K Messages

a year ago

Hi @Dp0418!


We can help you with your text messages!


First, make sure that you are not sending texts through a group chat because Android devices are not compatible with the iPhone's texting apps when it comes to group messages.


If that doesn't work, you might be able to find a solution by using our Troubleshoot & Resolve Tool. Just click the link, select your device, and then select Messaging under the Service/Network Issues section.


Let us know if this helps!


Cameron, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question