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New Member


2 Messages

Sat, Feb 15, 2020 4:00 PM


After the last upgrade, I have two contacts that I cannot send texts. I receive their texts just like all the others but I cannot send a reply. Every other contact I can reply to without a problem. At the ATT store the agent advised that it is a glitch with the last upgrade, wait for a fix. My husband has the same exact phone, received the same exact upgrade when I did and his phone works perfectly. Any suggestions?


Brand User



111.6K Messages

a month ago

Let's see if we can help resolve your text messaging issue, @sandan2!


Depending on the make and model of your devices use our Device Support tool to try resolving your experience by performing a soft reset or reboot of your devices.


Additionally, try clearing those specific contacts from your phones and send those contacts a text message after manually entering their numbers.


We hope this info helps.


Lar, AT&T Community Specialist

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New Member


2 Messages

Thank You, will try.

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