L

New Member

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2 Messages

Fri, Oct 30, 2020 5:31 PM

Text Messages Not Going Through

I’ve been having a lot of text messages from me that are not being delivered. I hit retry. Same thing. I take it off wifi. Same thing. This started about a week ago. I have an iPhone 11 Pro running ios14. I’m about to try updating to 14.1, but this is TOTALLY FRUSTRATING. 

ATTHelp

Community Support

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180.3K Messages

1 y ago

Let's look into why text messages aren't delivering on your device, @lsheryladams!

 

We want to know more about your experience.

  • Has anything on your device changed prior to a week ago?
  • How's the signal strength on your phone, poor or strong?

If your experience persist after updating your device to the latest software make sure to follow these instructions to verify your data settings are correct.

 

Let us know how this worked.

 

Lar, AT&T Community Specialist

New Member

 • 

2 Messages

1 y ago

Updating to iOS 14.1 did the trick. But to answer all your questions:  nothing changed with my phone, signal strength was good (sitting at home). I’m not the only one of my friends and family having this problem. Unfortunately, some of them are still using much older phones than I am. My IPhone 11 Pro now works as good as it ever did in the messaging app. Thx for your response. 

ATTHelp

Community Support

 • 

180.3K Messages

1 y ago

That's great to hear, @lsheryladams!

 

Updating to the latest software can resolve minor snags and help your device function efficiently. Should you need additional assistance with your device make sure to visit our AT&T Device Support center for troubleshooting steps.

 

Simply select your device's make and model, the kind of help you're seeking, and follow the steps to resolve your experience.

 

Hope you enjoy the rest of your day.

 

Lar, AT&T Community Specialist

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