Skip to main content
AT&T Community Forums
The epic new Samsung Galaxy S21 5G is available for preorder now!

New Member


1 Message

Wed, Jul 15, 2020 10:09 PM

Text messages bouncing back

I text this person everyday and I was in the middle of texting him when my message bounced back with (Edited as per community guidelines) number saying he had an invalid number. I can call and send pictures to him and that's it. I can receive his messages and I can text other people.  He can also receive messages from other people so I'm not sure what the problem is. I cleared my cache and data but the problem is still ongoing. 


Brand User

Community Support


144.4K Messages

6 months ago

Hey there @Alex91!


Let's look into what could be causing your inability to send outgoing SMS messages to that specific contact. We just need a little more information about your case.

  • What is the make and model of your device?
  • Does this issue occur when using cellular, Wi-Fi calling, or both?
  • Has anything on your device changed (such as installation of a specific app or software update) prior to the start of this issue?

If you haven't already tried make sure to perform a soft reset of your device by powering it completely off then back on again.


Let us know how this worked for you.


Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question