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New Member

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1 Message

Fri, Dec 10, 2021 7:59 PM

Suspicious ATT Free Msg

I have received several text messages such as:   ATT Free Msg: November bill is paid. Thanks,  Here's a little gift for you: r5kr.xyz/Ju9PHL3oFu

This seems suspicious to me so I did not click the link but am wondering if anyone else have received similar text messages. 

thanks

Accepted Solution

Official Solution

ATTHelp

Community Support

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189.5K Messages

5 m مضت

We're happy to help with the suspicious AT&T free messages, @alexnbel.  The one you mentioned above is one of the common spam texts that customers have been receiving.  We recommend you don't click the link.

 

We have some useful fraud & security resources.

  1. We have helpful information on how to recognize and prevent phone scams.
  2. You can also add your number on the Do Not Call Registry list. 

Let us know if this helps or if you have more questions. 

 

Elmi, AT&T Community Specialist. 

(edited)

New Member

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1 Message

5 m مضت

I also got that text! Just today in December, considering it’s not November anymore I’m suspicious about the text. Did not click the link. Just thinking of blocking the number

ATTHelp

Community Support

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189.5K Messages

5 m مضت

That's a good idea, Beebarr. Be sure that you also look over the information that Elmi provided to keep your personal information as secure as possible.

 

Thanks for contributing to the AT&T Community Forums. Let us know if you need help with anything else.

 

Aminah, AT&T Community Specialist

TexasBrit

ACE - Expert

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17.7K Messages

5 m مضت

have received lots of these spam messages. Just don't click on the link.

New Member

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1 Message

5 m مضت

I have received the same message.

It came from a phone number outside of my area code.

I decided not to click on it either, to play it safe

New Member

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1 Message

5 m مضت

I have been bloacking the numbers for the past 9 months or so - they just keep changing the phone number to work around the weak individual number blocking - I am wondering if AT&T can take stronger actions against these scammers - go after the source? use your lobby to influence goverment to protect consumers? put more money (your profits) to educate people to not click on these things? just some ideas 

New Member

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7 Messages

5 m مضت

I've been getting these texts for months,  I sometimes get 5 or 6 a week. Never the same #, no mail box if you call them back. Why can't AT&T track them down thru the links they include in the texts?  I'm getting tired of the m disturbing me and hope others are not being taken by these bandits. 

ATTHelp

Community Support

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189.5K Messages

5 m مضت

We understand how frustrating this can be, @klb1950.

 

Please look at the useful information we provided in our earlier post to protect your information.

 

Thanks for contributing to the AT&T Community Forums. Let us know if you need help with anything else.

 

Elmi, AT&T Community Specialist

New Member

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1 Message

5 m مضت

Received suspicious text message this morning that read: AT&T Free Msg: You have charged 30.0 due to increasing spam message. Sender was identified by this phone number: +1(360) 348-2084. I deleted the message without clicking it.

New Member

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1 Message

5 m مضت

all this info is terrific.  however, what should one do if one was to accidentally click the link?  please advise. 

text from 469-657-4529

ATT Free Msg: November bill is paid.  Thanks, here's a little gift for you:  ____suspicious url address here.

i have ATT service on a calypso android phone with version 10.  very nervous

(edited)

Contributor

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3 Messages

5 m مضت

I get the same message every month. I got another one today. I block the number, but I still get one each month. It is very annoying, but easy to spot as a hoax.

TexasBrit

ACE - Expert

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17.7K Messages

5 m مضت

What happens if you click the link? It depends what the spammer wants to happen. Whatever it is, it's not good.

New Member

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1 Message

5 m مضت

Please look at the useful information we provided in our earlier post to protect your information.

@ATTHelp I've been an AT&T customer for only six days and have already received this scam text twice. I've had the same cell phone number for almost 20 years and have never seen this message until now, so I'm curious what AT&T is doing to protect my information if it took less than a week for scammers to know that I'm now an AT&T customer?

New Member

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2 Messages

5 m مضت

Yes i was only briefly AT&T customer and now get these texts so obviously someone has access to the AT&T customer database

ATTHelp

Community Support

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189.5K Messages

5 m مضت

We work hard to keep customer information secure, Customer20211234.

 

The security of our customers' personal information is our top priority. Give our AT&T Issue Brief on network and data security a read for more details on how we work to ensure that customer information is kept safe.

 

As our Ace and other customers stated, don't click any links, and be sure to use the resources we provided earlier to do your part to make sure your information is as safe as it can be.

 

Let us know if you need help with anything else. Thank you for being a part of the AT&T community.

 

Aminah, AT&T Community Specialist

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