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Tutor

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6 Messages

Thu, Oct 29, 2020 12:27 AM

Stream saver on/off

I switched plans earlier today amd after I received text saying stream saver was turned on for my account. I have two phones on my account the main line has the on/off for stream saver but the second line doesn’t show an option to turn it back off or on only the data off/on option. I changed my plan to unlimited elite if that helps any. Thanks for any help 

Responses

Accepted Solution

Brand User
ATTHelp

Community Support

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140.2K Messages

25 days ago

Hello @Smok3yp,

 

Thank you for your concern.

 

Please follow our guided steps on enabling and disabling Stream Saver.

 

Please let us know if this helps.

 

Jonye, AT&T Community Specialist.

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Tutor

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6 Messages

25 days ago

That was the steps I followed the day I asked the question but it is on there now so I was able to do what I was trying to do. Thanks. Idk how to mark it as solved but problem solved thanks again 

Brand User
ATTHelp

Community Support

 • 

140.2K Messages

25 days ago

Greetings @Smoke3yp,

 

We're pleased to hear that you've gotten your issue taken care of. Feel free to reach back out if there's any other questions or concerns you have.

 

We're always here to help!

 

Jacob, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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