SMS Phishing texts from (410) 100 numbers
I have called AT&T twice on this issue.
A couple of days ago I started to receive unwanted SMS text messages on my mobile device. I don’t have an unlimited texting plan so each of these costs me one text. The texts come from a number that is always changing. They stated coming from: 1(410) 100-001, each time I would recive a text the number would increase by one, so 1(410) 100-002, 1(410) 100-003, ect.
The text of the SMS message is:
MSG: M-A-S-T-E-R C=A=R=D .
Please Call : [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
This can be easily researched on the internet as a Phishing scam.
The solution the AT&T tech came to was to disable or block all texts to my device as the source number keeps changing blocking a single number has no affect. While this technically solves the problem it is not my desired solution. Now I will have to either live with no text feature on my device or call back from time to time to see when this issue has been solved. Basically I have to do all of the work.
Neither the phone support tech, nor the online chat tech knew this abuse email address. I got it off a post on the AT&T forums: https://forums.att.com/t5/Data-Messaging-Features-Internet/Email-to-SMS-and-Spam/m-p/4190472#M66163
I am sending this email to report the issue. The tech I spoke to in the attached email thread did indicate I would get some kind of an email on the problem for my tracking but that did not happen.