Since June 2020, i’ve experienced extreme slowness (one bar) when using both devises on my wireless account for anything other than phone calls. I have not come close to using up all of my data yet my connection is very slow. This has made me very unhappy and I’m about to switch providers if this is not resolved in a timely manner. I’ve been a long-term customer and I’ve paid my bills consistently on time. There are several other providers that can give me better service and I’m not hesitant to switch if this is not resolved today.