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Tue, Nov 24, 2020 3:48 PM

Showing that i have 2-3 bars of 5Ge but phone acts as if it has no service


I was wondering if my phone is having issues or if it is the area that i am in. My phone is showing that i should have good signal but wont allow me to do anything on the internet. My current postal code is 21090 and when i look up that on the ATT outage site it says that there are no issues where i am. Is there something that i should be doing to make this better? 



ACE - Expert


13.6K Messages

2 months ago

5Ge is not true 5G. It is AT&T's enhanced LTE which some phones display as 5Ge. What kind of phone do you have and is this happening all of time no matter where in your ac you are?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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