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New Member

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1 Message

Tue, Nov 24, 2020 3:48 PM

Showing that i have 2-3 bars of 5Ge but phone acts as if it has no service

Hello,

I was wondering if my phone is having issues or if it is the area that i am in. My phone is showing that i should have good signal but wont allow me to do anything on the internet. My current postal code is 21090 and when i look up that on the ATT outage site it says that there are no issues where i am. Is there something that i should be doing to make this better? 

Responses

OttoPylot

ACE - Expert

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13.6K Messages

2 months ago

5Ge is not true 5G. It is AT&T's enhanced LTE which some phones display as 5Ge. What kind of phone do you have and is this happening all of time no matter where in your ac you are?

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