New Member
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2 Messages
Sending text via email to @txt.att.net
Does AT&T block or throttle email to SMS?
We use a program called Realview to send text messages to clinicians cell phones using email. [email scrubbed].
We notice some messages are delivered but other not. Does AT&T have any rules about doing this?
ATTHelp
Community Support
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230.4K Messages
3 years ago
Hi @rewwaltman,
Thank you for reaching out. We want to take a closer look into your inquiry about email to SMS.
In order to better assist, we are curious to know more about those contacts not receiving the messages;
Please review our instructions here for email-to-text and text-to-email to be sure you are not missing a step.
With more information, we'd be able to assist further.
Doyin, AT&T Community Specialist.
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rewwaltman
New Member
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2 Messages
3 years ago
They are mostly using iPhones and AT&T. We have a DAS here at the hospital through AT&T and the coverage is very good. Sometimes 10 or more messages are sent to different devices or the same device in a short period of time. Is there anything that AT&T is doing to limit messages from the same IP address.
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ATTHelp
Community Support
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230.4K Messages
3 years ago
Greetings @rewwaltman,
Thanks for providing us with that piece of information. We'd like to try to assist you with this inquiry. Have you tried to reset your device or network settings?
Also how long has this issue been going on?
Jacob, AT&T Community Specialist
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