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New Member


2 Messages

Wed, Jan 15, 2020 1:23 AM

Send a Call to Voicemail - Can't Be Completed As Dialed Message

If a call goes to my voicemail the caller gets "Your Call Can't Be Completed As Dialed" message. No one can leave me a message and people think my service has been disconnected. I've tried turning off my phone and I can check my messages ok. It's just when someone is trying to leave me a message. I called customer service yesterday. He didn't really know what the problem was then I got disconnected. Please help! Luckily most people text me but I haven't disconnected my service.



ACE - Sage


70.3K Messages

a month ago

Please call AT&T and speak directly to them. 611 from your mobile phone. Your voicemail number has either been changed or eliminated, only ATT can fix it for you

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Brand User



108.6K Messages

a month ago

Greetings @JCVA,


We hate to hear that you're experiencing this issue with your voicemail. We'd be more than happy to provide you with some assistance.


Feel free to click on the Device Support link to select the make and model of your device. After doing so then you'll click on voicemail to troubleshoot it. Let us know if this works for you.


Jacob, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.