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2 Messages

Tue, May 26, 2020 9:50 PM

S8+ all of a sudden cannot send text to certain numbers on different phone and providers

Cannot send text messages to certain numbers on various phones APPLE AND ANDROID as well as various service providers including att which is my provider.
Was working for about a week after last phone update but back to nothing and the list gets longer.
Searched the internet and cannot find any help including on the att site. All my numbers had been imported from a s7 to this s8+
Frustrating and want to get to the. Bottom of this .

Responses

Brand User
ATTHelp

Community Support

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124.9K Messages

2 months ago

Hi @allecco16

 

Thank you for reaching out to us today. We're sorry to hear about the service issues you've been having but we'll be delighted to assist you. Are you able to receive text messages at all? Are you having any issues with calls or data usage? Have you tried any troubleshooting and if so, what have you tried? With more details, we'll have a better idea of how to proceed.

 

Darais, AT&T Community Specialist

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