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1 Message

Mon, Dec 2, 2019 11:42 PM

Pixel Visual Voicemail and WiFi Calling not working

When I try to enable WiFi Calling, I get this message: 

Oops!

We can't turn on Wi-Fi Calling for your account. Think this message is a mistake? Ask the person who can make account changes to call us. 

 

I am also unable to turn on visual voicemail or enable my personal hotspot.

Responses

Brand User
ATTHelp

Community Support

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137.1K Messages

a year ago

Hi @Missieloo,

 

Thank you for reaching out to us today. We'll be delighted to assist you.

 

Did you purchase this device from AT&T or from Google directly? If you ported this phone in, you may need to program your device with the correct APN settings for our network

 

Darais, AT&T Community Specialist

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lizdance40

ACE - Sage

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78.6K Messages

a year ago

@Missieloo   Which pixel?  The original and pixel 2 will not have Wifi calling.  Pixel 2 has VoLTE .

pixel 3 has Wifi calling.  3a and 4 is inconsistent with Wifi calling.  
The built in VVM will not work.  You can download  At&t VVM and set up, which does work.  

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