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ShadowsOfFear's profile

Contributor

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3 Messages

Sunday, January 4th, 2015 8:33 AM

Picture messaging and data charges?

I recent switched from Sprint to AT&T and was under the impression that picture messaging was part of their unlimited text plan. I have unlimited talk and text with 1gb of data. I turned off the data because I dont really use it much. But apparently, (which i knew it needed data to send) MMS is not part of the unlimted texting, and in fact, counts against your data usage. So despite having unlimited texting, I'm also going to be charged on my data for sending pictures? Does it really count towards my data usage to send pictures of my daughter to her grandmother??

Accepted Solution

Official Solution

ACE - Expert

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13.1K Messages

9 years ago

when you text is uses the wireless signal, not wifi. To send pictures requires data to be availabe, but the texting of photos does not count against data usage but is required.

Contributor

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3 Messages

9 years ago

I should restate...I knew it needed a data CONNECTION to send...not that it needed actual data to send. Apparently, I'm unable to send or recieve picture messages over my wifi connection at home either?

ACE - Expert

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64.7K Messages

9 years ago

MMS messages are covered by the text plan and does not count against your data.

Contributor

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3 Messages

9 years ago

If it doesnt count against it...then why did an at&t employee on the live chat tell me that it does count against the data usage? Im not sure what to believe. I dont want to go over my data bc of picture messaging...but i feel that it should indeed be part of the texting plans.

ACE - Expert

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64.7K Messages

9 years ago

Possibly you misunderstood but if the chat person really said that, they were wrong. MMS messages do not count against your data but other methods of sending pictures (like iMessage) would count against your data if sent over the cellular network.

Contributor

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1 Message

8 years ago

Sounds likes another way Apple screws you.

 

Looking at my usage reports for month to date and the total stated is 3366MB but when I total up the data amounts in the 3 hourly periods it comes to only 2,482MB.  What else could this discrepancy be except Picture messages?

ACE - Sage

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117.7K Messages

8 years ago

@stevedaytona

iMessage came out when data was slow, but unlimited and text was an extra charge.   With the reverse being true, imessage has outlived its usefulness. 

To see what used data on iPhone, open settings, cellular data.  Dig in and see what is really using your data...

 

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4 Attachments

Contributor

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2 Messages

7 years ago

At&t technical support just confirmed sending picture messages does in fact count against your mobile data. They have lied to customers.

 

[Edited to comply with Guidelines]

Contributor

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2 Messages

7 years ago

This is not true. It does in fact count against your data, just confirmed by at&t technical support.

ACE - Expert

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64.7K Messages

7 years ago

@PatriotVet Whoever you talked to is wrong. MMS messages do require cellular data to work but they do not count against your data plan. iMessages do count against your data plan if sent over the cellular network. Perhaps you misunderstood what you were told.

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