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1 Message

Tuesday, May 26th, 2020 6:05 PM

Phone not receiving automated texts

As of a few weeks ago, my phone is no longer receiving short code texts, of automated password recovery texts. I’ve noticed it from various accounts which I would receive on a regular basis. It just stopped out of nowhere. Any advice?

Community Support

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231.5K Messages

4 years ago

Hi @Dkl11

 

Thank you for reaching out to us today. We're sorry to hear about the service issues you've been having but we'll be delighted to assist you. What kind of phone do you have? Are you having any other issues with any other kinds of texts, phone calls or data usage? Have you recently updated your device software? Have you tried any troubleshooting? With more details, we'll have a better idea of how to proceed.

 

Darais, AT&T Community Specialist

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