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2 Messages

Fri, Jul 7, 2017 4:48 PM

OVERSEAS COVERAGE AND FEES

hi. am going overseas; i live in the US. i need to bring my phone for Facebook messaging and my camera. how do i avoid/turn-off roaming charges and $10/day fees? how do i use my android in Europe?

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ATTHelp

Community Support

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124.6K Messages

3 years ago

Hello again @palicasusi,
 
Thanks for reaching back out! If you do need to make an emergency call, our Pay Per Use rates for usage would be $1.00-$3.00/min for calls depending which country you are in.
 
Another method to avoid roaming charges, is removing the SIM card completely from your phone. With doing so, our network will not detect you are traveling internationally. You would still be able to use your camera for photos and access the internet over Wi-Fi if needed.
 
Thank you for your time! Safe travels.
 
Donna, AT&T Community Specialist
 

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Brand User
ATTHelp

Community Support

 • 

124.6K Messages

3 years ago

Hey @palicasusi,

 

Thanks for reaching out! I’d be happy to help with your international charge concerns!

 

I can confirm putting your phone in Airplane mode shuts off the network functionality of the device, and you should not incur any charges while traveling with the device in this mode.

 

Please be advised, some devices may not allow Wi-Fi to be enabled with Airplane Mode active or may disable Airplane mode when you attempt to connect to a Wi-Fi network. Ensure the Airplane mode icon is present in the status bar.

 

I hope this helps!

 

Donna, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

3 years ago

hi, thanks for your reply. my friend just got back from Greece and had his phone on airplane mode but was charged "european data fees". we r guessing that refers to photos??? still not understanding this. what about buying a throwaway phone with a set # allowed calls? i only need for emergency. thanks.

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