not receiving voicemail notificatilns

I’m not receiving Vm notifications on my iphone.   When I look at the voicemail screen it also does not show any VM present. 

BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it. 

There’s no option in the VM menu to turn notifications on/off. 

iphone 13 pro running ios 16.3.1