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Contributor

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2 Messages

Fri, Oct 17, 2014 3:55 AM

Not Receiving Text Messages

Today I hadn't really paid attention to my phone, but I realized people who usually reply to my texts hadn't replied all day.

I asked my dad why he didn't text me back, but he showed me where he had. A friend also told me that they had sent texts.

I have turned my phone off and back on, but I am not receiving any new messages, and I haven't all day. Please help!

Responses

Contributor

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2 Messages

3 years ago

I have constantly had this issue. And it has caused major problems. As said before with receiving and NOT receiving text messages that are very time sensitive and impprtant. I am talking about lawyers, cases, and other seious situations. Why hasn't this been resolved? Clearly, it is after an "update" that my entire phone including text messages, internet, and just typing on the key board is a hassele. I have to reboot/master reset/factor rest/hard reset my phone multiple time's just to get it to work. It is not my phone itself but the software it tries to run. I am positive At&t customers are extremely tiresome of the generic at&t response to reset our phone, it is not user error. It is obviously something to do with in At&t server's and software updates. It seems to be getting worse.

Contributor

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1 Message

a year ago

Finally found a solution!!   Verizon

Contributor

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2 Messages

8 months ago

I had the same problem occur.  It took me about three days to figure out the root cause of the problem, but in the end, the solution was to delete all of my text history.  I even tried moving my sim card between two phones without success.  What I didn't realize that all of my text history was on both phones.  Something to try if you're trying to troubleshoot this issue.

Contributor

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2 Messages

6 months ago

that answer is a joke. why do keep sending people there?

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