Not Receiving Text Messages

 

Hi @AJ5652 

 

Are you still having this issue? What kind of phone do you use?

 

Thanks,

Dmitriy

I am having this same issue. There are times I miss all kinds of texts. They are being sent from all different carriers and different types of phones. I have had this issue with AT&T for years now. I have had my handsets replaced multiple times and that is not the issue. How did you get this fixed?

Troubleshoot does NOT fix this problem for me! Increased GREATLY after the 8.2 software update. Please don't tell me the generic "use the troubleshoot tool" answer.

Same problem, multiple times. First time I was helped the rep tried all sorts of things that didn't fix it until he decided to re-register my phone to the network. That fixed the problem for about a week until I got another cascade of texts all at once and realized it was happening again. I called the help line and this time the rep suggested I get a new Sim card, and if that didn't work I'd have to get a new device (also said she couldn't fix the immediate problem even though the other service rep had no problem re-registering my device). Anyway, I got a new Sim card and a brand new moto g, only to have the same issue happen today, when another cascade of texts from Sunday and Monday came through all at once. Time sensitive texts, mind you. A quick search shows a multitude of at&t users with the same problem and a real solution never arises. Please help.