ggbridget's profile

Contributor

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2 Messages

Sun, Jan 3, 2016 8:18 PM

Not Receiving SMS Group Texts Until Hours Later

I am in a group chat that consists of eight people, only one of which has an android, making it an SMS chat. I could receive messages fine until the other day, when I began to receive texts a couple hours after they were sent. Now, I get messages a day later. I've tried resetting my network settings, turning on/off my phone, and even deleting the chat. But, I continue to have the problem. One or two iphone users in my chat are having the same problem. What can I do to fix this?

David606

Employee

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3.5K Messages

6 y ago

Group messaging is technically an MMS service. So make sure you have mobile data turned on (and everyone else in the group for that matter). It is an imperfect service and there really isn't much that can be done to troubleshoot intercarrier problems with it. Regular MMS is working fine and no problems there? 

Contributor

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2 Messages

6 y ago

Yes, MMS is working fine when it's an individual chat. The Group Message still is not working.

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