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New Member

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1 Message

Wednesday, April 22nd, 2020 5:13 PM

Not receiving group texts on iPhone

I stopped receiving group texts 3 days ago now. In cases where the group texts are not coming in it's clearly because of a mix of android and iOS phones. Things I've tried:

  1. restarting the phone - mostly useless, occasionally may grab a couple of texts from the multiple groups I'm in

  2. changing the settings to disable and reenable anything that looks remotely close to effecting texts and/or how they're sent

  3. swearing at the phone

Please let me know if I'm missing something here, Need help resolving.

Community Support

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231.4K Messages

4 years ago

Hello @gordobombayo,

 

We can definitely provide you with some troubleshooting steps for this issue that you're experiencing with your group text messages. You can follow the steps at this link to Learn what to do if you have issues with a group message on your iPhone. Hope this helps!

 

Sean, AT&T Community Specialist

New Member

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1 Message

this has not helped. What is the issue AT&T????

New Member

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1 Message

I have the same issue and this post is not helful. Iphone 11. Please provide some actual help.

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