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2 Messages

Tue, Jun 2, 2020 3:16 PM

NOt receiving group messages that include android phone

I have an iPhone 7 plus that has been updated to iOS 13.5.1 and it started to not receive group messages that include an android phone yesterday morning. Help!! I have tried rebooting the phone, checking my settings for messaging, checked my storage, etc. I can't seem to pinpoint the problem.

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ATTHelp

Community Support

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124.9K Messages

a month ago

Hello @kenzzach,

 

Thank you for reaching out to us.

 

We appreciate you taking the time to make sure that we're aware of these instances of delays in text messaging, and want you to know that we're working diligently towards a resolution for this as quickly as possible. We apologize as we know how important communication is during this time.

 

While we continue making improvements and monitoring this closely to make changes where necessary, please let us know if you have any other questions that we can assist you with.

 

Sean, AT&T Community Specialist

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New Member

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2 Messages

Thank you for your response. My group chat started working again.

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