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Sun, Oct 25, 2020 8:29 PM

Not getting texts after switch

I switched from Verizon to ATT today, I got an iPhone when I brought my number over but only people with iPhones have been able to receive or send me messages. 
help please?


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140.3K Messages

a month ago

Thank you for joining AT&T Wireless, @Kvfxlonewolf

We understand how important your messaging service is an want to turn this around for you as soon as possible. Since your post - are you able to send/receive messages?

If yes, the AT&T Troubleshoot & Resolve tool is a great place to get the solution you're looking for. Simply Sign in, choose your iPhone model, then under Service/network pick messaging and follow the prompts. Its easy to use and will provide customized solutions much like speaking with a service representative. 

Please give it a try, and test the results. Let us know what you discover. We're standing by!

Keny, AT&T Community Specialist

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