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Thursday, November 24th, 2022 1:58 AM
cant receive verification texts
2 months ago
3 months ago
Hi @phonemam, we'll be happy to help you get short code texts again.
Let's start with some basic troubleshooting first, as there can be a few reasons why you're not getting verification texts. So please try the following troubleshooting methods:
Please share the results with us here, so we can look into this further if needed.Dylan, AT&T Community Specialist
didnt work, this happened all of a sudden, so there was no opting out
Hello @phonemam, we are here to help you with receiving short codes.
Let's try our AT&T Troubleshoot and Resolve tool! Sign in for faster troubleshooting and diagnostics, customized solutions, and updates on issues in your area.
If this does not resolve your issue, please reach back out!
Mellira, AT&T Community Specialist
Any luck with this? I'm having the same problem
Also, when I clicked that "Troubleshoot and Resolve tool" link, it said it was unavailable and directed me back here, Lol
Im having the same issue. Its the ATT Active Armor app! no one knows how to fix it
How can we improve?
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