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bobwal's profile

Tutor

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4 Messages

Wednesday, March 13th, 2019 9:58 PM

No Voicemail Notification Icon

I have Moto G6 running on Consumer Cellular network with AT&T SIM card and service from AT&T, including voicemail. I have been through this with CC Help Desk and they can't solve it. They said they'd turn it over to AT&T but no word from anyone after that. Running Android 8.0 Oreo. Voicemail is working with left messages but no notification icon shows. Also, I have all notifications on and notification dots allowed but no notification dots appear on any app icons. Voicemail is pretty useless without knowing when there is a message waiting. Any ideas?

Community Support

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231.4K Messages

5 years ago

Hello @bobwal,

 

We recently responded to Your original forums post with some troubleshooting steps for this issue that you've been experiencing with your voicemail notifications. Please be sure to reply to our response on your first forums post, and let us know if the provided steps were helpful.

 

Sean, AT&T Community Specialist

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