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Fri, Jul 26, 2019 7:30 AM
I have a mobile hotspot through my service, yet when I try connecting another device to that hotspot, it says connected, no internet. Why?
a month ago
8 months ago
Let's look into that for you. How many devices are already connected to your Hot Spot? Has this device been connected to this particular Hot Spot before? If so, has anything on your device change since its last connection?
Try resolving your experience by using our Device Support tool.
Simply sign in to your AT&T account, select Troubleshoot Device, and under the category Device/software issues select Hotspots and follow the prompts as presented.
Let us know how this worked for you.
Lar, AT&T Community Specialist
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5 months ago
I have had this problem for two days now. I did the trouble shooter and ended up with a message, saying there’s maintenance in our area. I still don’t have Internet access.
any resolution with this? I’ve had this same issues with both my iPhone and iPad they used to connect but now just say no internet access. I got new SIM card for my iPad and new iPhone and still same issue. Any help is greatly appreciated I need this for when I’m road for work.