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NFL Mobile App used 18GB background data??
I had an unprecedented background data drain last night while I was sleeping - on its own, my NFL Mobile App somehow used over 18GB of data while minimized, phone asleep and locked.
This is a trusted app I've been using for at least 3 years without any issues. I do not use it to watch videos or live streams, only to get updated game scores.
Of course I have resolved the $150 coverage fees, and uninstalled the app. Has anyone else seen anything like this before (me, never)? Ideas? Preventions?
(BaTW, AT&T CS and Tech support were fantastic!)
5 years ago
Hey there @Jim58wnc!
You're more than welcome to visit our Troubleshoot & Resolve tool for more information about how to prevent app data drainage. Just select your device and follow the instructions.
Hope this helps!
Lar, AT&T Community Specialist