Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need your talk or text logs?
Jim58wnc's profile



1 Message

Saturday, September 29th, 2018 12:53 AM

NFL Mobile App used 18GB background data??

I had an unprecedented background data drain last night while I was sleeping - on its own, my NFL Mobile App somehow used over 18GB of data while minimized, phone asleep and locked.

This is a trusted app I've been using for at least 3 years without any issues. I do not use it to watch videos or live streams, only to get updated game scores.

Of course I have resolved the $150 coverage fees, and uninstalled the app. Has anyone else seen anything like this before (me, never)? Ideas? Preventions?

(BaTW, AT&T CS and Tech support were fantastic!)

Accepted Solution

Official Solution


Community Support


215.4K Messages

5 years ago

Hey there @Jim58wnc!


You're more than welcome to visit our Troubleshoot & Resolve tool for more information about how to prevent app data drainage. Just select your device and follow the instructions.


Hope this helps!


Lar, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.